Agenda
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Monday 10/19/09 |
Tuesday 10/20/09 |
Wednesday 10/21/09 |
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Sessions and Panels |
WebWorks |
Sessions and Panels |
WebWorks |
General Sessions |
7:30-8:00 |
Registration |
Registration |
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8:00-8:30 |
Breakfast |
Breakfast |
Breakfast |
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8:30-9:00 |
Welcome Keynote: Tony McDow |
Operations Keynote: Alan J. Porter |
Top 3 in 2010: Ben Allums |
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9:00-10:00 |
Featured Speaker: Stewart Mader on Wikis |
Featured Speaker: Tom Johnson on Web 2.0 |
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10:00-10:15 |
Break |
Break |
Break |
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10:15-11:15 |
Panel: Why use a Wiki? (Alan J. Porter / Stewart Mader / Vicki Bialas) |
Panel: Web 2.0 (Alan J. Porter / Tom Johnson / Anne Gentle) |
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11:15-12:15 |
Panel: Taking Docs Online (Ben Allums / Tony McDow / Paul Mueller) |
Feedback session: Keeping ePub up to date (Ben Allums / Tony McDow / Christopher Ward) |
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12:15-1:45 |
Lunch |
Lunch |
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1:45-2:45 |
Customer Case Study: Mary Anthony (Palantir Technologies) "1001 Nightly Builds" |
Customer Case Study: Jae Evans (RightNow) - "From Zero to Hero" |
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2:45-3:45 |
Panel: Automation (Jesse Wiles / Mary Anthony / Jae Evans / Liz Keene) |
Panel: Content Development Best Practices (Alan J. Porter / Richard Hamilton / Bob Sima / Paul Mueller) |
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3:45-4:00 |
Break |
Break |
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4:00-5:00 |
Panel: Customer Conversations (Christopher Ward / Anne Gentle / Paul Mueller) |
Panel: DITA Publishing (Ben Allums / Lisa Dyer / Georg Eck / Anne Gentle) |
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5:30-7:30 |
Evening Reception - Boat Cruise on Lady Bird Lake |
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What attendees said about previous events... |
Great job with the user conference! Congratulations. Folks were excited to open the communication lines, and the content was very rich. |